Fowler, et al. v. PSI Services LLC and California Department of Insurance
21CV000126
Court
Superior Court of California, County of Alameda
Plaintiffs
Angela Fowler, Miguel Mendez, Hy Cohen, National Federation of the Blind
Defendants
PSI Services LLC; California Department of Insurance (CDI)
Causes of action
California disability access laws (Unruh Civil Rights Act, California Government Code § 11135, Disabled Persons Act); ADA Title II/III parallel claims
Settlement
Injunctive relief settlement (no class damages)
Allegations
PSI's online testing platform for CDI insurance licensing exams was inaccessible to blind/low-vision applicants who use screen reader software; defendants required burdensome medical documentation accommodations process not required of sighted applicants.
Outcome / Status
Settled. PSI agreed to ensure online testing technology complies with EIT/Section 508 standards and to accept self-certification by users of screen access software within 180 days; CDI agreed to no longer require medical documentation for screen-reader users.
Appellate history
None