Employees detected VPN as 'Unauthorized Application' and cancelled test even though VPN was not running.
Unknown / Not specified · reported by ResearchImport
Employees detected VPN as 'Unauthorized Application' and cancelled test even though VPN was not running. After staff concluded there was no unauthorized application and it was a faulty notice, company still withheld refund or rescheduling.
Outcome
Test cancelled for inactive VPN; refund and rescheduling denied even after false alarm confirmed
Source
Trustpilot / BBB / SiteJabber
Original
Imported research record