Every ProctorU use has unexpected issues; additional 30-60 minutes spent before each exam; passed around from person to person; technician restarted computer and logged student out…
Western Governors University · reported by ResearchImport
Every ProctorU use has unexpected issues; additional 30-60 minutes spent before each exam; passed around from person to person; technician restarted computer and logged student out; exam scheduled for 8:20pm, didn't start until 10:15pm; camera disappeared mid-question causing boot-out; can't access attempt from course…
Course / Exam
Various OA (Objective Assessments)
Program
Online undergraduate/graduate
Outcome
Extreme anxiety before exams; performance impacts; some retakes required; WGU contact necessary to resolve; 2 of 3 OA exams had 1.5+ hour delays
Source
Social Media / Forums
Original
Imported research record