ProctorU / Meazure Learning Setup / connection took hours Jun 6, 2023

Technical issues on 4 different computers (wouldn't download required software, mic/webcam failure); by 4th computer setup it was 12:20pm and appointment window had closed; 3 chat …

Unknown / Not specified · reported by ResearchImport

Technical issues on 4 different computers (wouldn't download required software, mic/webcam failure); by 4th computer setup it was 12:20pm and appointment window had closed; 3 chat support people were little to no help; last chat person said nothing could be done; ETS report from ProctorU only stated student was a…
Course / Exam
Unknown professional exam (ETS-administered)
Program
Professional certification
Outcome
Out $130 exam fee; could not take test; ETS required re-payment for new attempt; formal BBB complaint filed
Source
Social Media / Forums
Original
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Imported research record