Scheduling and launch issues; completed exam around 9pm but after notifying proctor of completion, 10+ minute delay; screen crashed and lost access to exam; spent 3 hours speaking …
Western Governors University · reported by ResearchImport
Scheduling and launch issues; completed exam around 9pm but after notifying proctor of completion, 10+ minute delay; screen crashed and lost access to exam; spent 3 hours speaking to 10+ different Meazure representatives; remote computer access given but agents just moved mouse without progress then exited browser
Program
Online undergraduate
Outcome
Could not submit exam; contacted WGU Assessment Services next morning and passed; extremely frustrated with the platform; considering leaving WGU
Source
Social Media / Forums
Original
Imported research record