1.5 hours to connect due to proctor issues; proctor had bad internet connection; downloaded LogMeInRescue 4 times; 5 different people controlled computer; transferred to tech suppo…
University of Arkansas · reported by ResearchImport
1.5 hours to connect due to proctor issues; proctor had bad internet connection; downloaded LogMeInRescue 4 times; 5 different people controlled computer; transferred to tech support who said to keep waiting; last proctor worked flawlessly; ProctorU's official response blamed student's RAM on a brand new computer
Program
Online undergraduate
Outcome
ProctorU officially blamed student; exam barely completed; student documented evidence with timestamps via phone photos; privacy concerns raised about access to browser history and saved passwords
Source
Social Media / Forums
Original
Imported research record