Respondus Monitor + LockDown Browser Billing issue Sep 15, 2024

BBB consumer complaint stating: 'I have missed an exam thanks to this software and have yet to get any real beneficial help.

Unknown / Not specified · reported by ResearchImport

BBB consumer complaint stating: 'I have missed an exam thanks to this software and have yet to get any real beneficial help. I will be reporting this to my college and recommending they no longer use Lockdown Browser.' Complainant noted there is no telephone customer service number available for Respondus.
Outcome
BBB complaint filed; Respondus response declined financial consideration; complaint remained unresolved
Source
Trustpilot / BBB / SiteJabber
Original
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Imported research record