ProctorU employees flagged VPN as 'unauthorized application' and cancelled exam; VPN was not even running; staff concluded after investigation that there was no unauthorized applic…
Unknown / Not specified · reported by ResearchImport
ProctorU employees flagged VPN as 'unauthorized application' and cancelled exam; VPN was not even running; staff concluded after investigation that there was no unauthorized application; still refused refund or rescheduling despite admitting false detection
Program
Online professional certification
Outcome
Exam cancelled; no refund despite false positive; institution notified of ProctorU's 'shady' behavior; Trustpilot review filed
Source
Social Media / Forums
Original
Imported research record