Entire cohort of MATH1002 stuck loading ProctorU for at least 20 minutes; some waited over an hour; similar issues in chemistry, neuroscience, statistics, and nursing units; one st…
University of Sydney, New South Wales · reported by ResearchImport
Entire cohort of MATH1002 stuck loading ProctorU for at least 20 minutes; some waited over an hour; similar issues in chemistry, neuroscience, statistics, and nursing units; one student restarted program over 8 times; multiple students disconnected mid-exam with no way to reconnect; support queues had students 524th…
Course / Exam
MATH1002 Linear Algebra
Program
Undergraduate STEM
Outcome
At least 56 exams affected; hundreds of students impacted; petition with 400+ signatures collected in one day; university offered replacement exams; University spent $2.5M on ProctorU
Source
Social Media / Forums
Original
Imported research record