TECHNICAL/SYSTEM FAILURE + FALSE FLAG – ProctorU proctor took control of student's computer, ran scripts closing background programs (Teams, OneDrive, iCloud, Discord, etc.), and c…
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TECHNICAL/SYSTEM FAILURE + FALSE FLAG – ProctorU proctor took control of student's computer, ran scripts closing background programs (Teams, OneDrive, iCloud, Discord, etc.), and confirmed the environment was [user] When proctor inserted credentials into ETS browser, a message appeared: 'test cancelled due to security…
Course / Exam
TOEFL iBT at-home exam (ETS/ProctorU)
Program
English language proficiency certification
Outcome
Student received no refund and was required to pay full fee again to reschedule. ETS Test Security Specialist could not identify the alleged unauthorized software. Student left without resolution or score. Documented in ETS Trustpilot reviews alongside dozens of similar complaints.
Source
Research / Academic / Legal
Original
Imported research record