Reports
Bloomberg Law reported that the State Bar of California filed an amended complaint revealing newly discovered internal Meazure documents showing employees had shared doubts about t…
Bloomberg Law reported that the State Bar of California filed an amended complaint revealing newly discovered internal Meazure documents showing employees had shared doubts about the company's capacity …
Proctor with remote access via Guardian browser accessed student's tax return documents; credit card opened in student's name the following day attributed to proctor's remote acces…
Proctor with remote access via Guardian browser accessed student's tax return documents; credit card opened in student's name the following day attributed to proctor's remote access
ProctorU system crashed after submitting exam answers; extreme anxiety about whether results were saved
ProctorU system crashed after submitting exam answers; extreme anxiety about whether results were saved
ProctorU flagged a 'threat' and immediately disconnected student; given only 30 minutes to resolve and log back; spent 1.5 hours dealing with 7 different proctors for clarification…
ProctorU flagged a [user] and immediately disconnected student; given only 30 minutes to resolve and log back; spent 1.5 hours dealing with 7 different proctors for clarification; testing …
Exam scheduled for 2:50pm; repeated connection failures; test delayed significantly; persistent technical issues with Guardian browser launch
Exam scheduled for 2:50pm; repeated connection failures; test delayed significantly; persistent technical issues with Guardian browser launch
For two days attempted to take LSAT writing test; ProctorU loaded endlessly on launch; could not begin writing section at all
For two days attempted to take LSAT writing test; ProctorU loaded endlessly on launch; could not begin writing section at all
ProctorU delayed test until the very last minute; repeatedly made student log back in; claimed tablecloth was a problem; test ultimately cancelled due to ProctorU's own technical i…
ProctorU delayed test until the very last minute; repeatedly made student log back in; claimed tablecloth was a problem; test ultimately cancelled due to ProctorU's own technical issues …
Petition launched reporting over 1,300 documented ProctorU issues in the prior three years at Herzing University.
Petition launched reporting over 1,300 documented ProctorU issues in the prior three years at Herzing University.
10 students in a nursing class unable to take final exams due to ProctorU issues; over 1,300 documented issues with the software in 3 years
10 students in a nursing class unable to take final exams due to ProctorU issues; over 1,300 documented issues with the software in 3 years
Pre-checks took two hours to function; three calls to IT; two conversations with chatbot; still couldn't launch exam
Pre-checks took two hours to function; three calls to IT; two conversations with chatbot; still couldn't launch exam