Reports
Student Doctor Network forum thread: Student accused of cheating on Honorlock-proctored exam based on alleged screen recording showing test question and IP location, despite studen…
Student [name] forum thread: Student accused of cheating on Honorlock-proctored exam based on alleged screen recording showing test question and IP location, despite student's 360-degree room scan showing …
Petition documented entire-room recording, full-screen access, computer crashes during exams, slowdowns, and inability to limit Chrome extension to testing-only websites.
Petition documented entire-room recording, full-screen access, computer crashes during exams, slowdowns, and inability to limit Chrome extension to testing-only websites. Stony Brook used Respondus before switching to Honorlock.
ASU State Press reported the Honorlock Chrome extension averaged about a 1-star rating across approximately 2,000 reviews on the Google Chrome Web Store as of January 2022.
ASU State Press reported the Honorlock Chrome extension averaged about a 1-star rating across approximately 2,000 reviews on the Google Chrome Web Store as of January 2022. Aggregate …
A 17-year-old high school dual-enrollment student in Professor Jonelle Orridge's online biology class at Broward College was accused of cheating based on a 50-second clip from her …
A 17-year-old high school dual-enrollment student in Professor [name] online biology class at Broward College was accused of cheating based on a 50-second clip from her hourlong Honorlock …
Johnson v.
Johnson v. Proctorio Inc.
Sofia Rasch, an Abilene Christian University student, said she 'despised' the Respondus LockDown Browser experience.
Sofia Rasch, an Abilene Christian University student, said she [user] the Respondus LockDown Browser experience. She had to make sure her family stayed out of the room, the …
Cleveland State University was a Respondus licensee at the time of the Ogletree v.
Cleveland State University was a Respondus licensee at the time of the Ogletree v. CSU room-scan lawsuit.
Aaron Ogletree, a chemistry student at Cleveland State University, was required to perform a webcam room scan of his bedroom before a remote exam.
Aaron Ogletree, a chemistry student at Cleveland State University, was required to perform a webcam room scan of his bedroom before a remote exam. He sued the university …
George Mason University's Fourth Estate covered the Ogletree ruling.
George Mason University's Fourth Estate covered the Ogletree ruling. Sheikh, a GMU faculty member, agreed there are alternative ways to test students.
G2 reviewer (faculty) reported students whose face is not detected by Respondus Monitor and stated the software is not inclusive for students with disabilities.
G2 reviewer (faculty) reported students whose face is not detected by Respondus Monitor and stated the software is not inclusive for students with disabilities.
G2 reviewer reported multiple log-on crashes and that Respondus tech support advised uninstalling unrelated video-editing software, which the reviewer considered an unreasonable wo…
G2 reviewer reported multiple log-on crashes and that Respondus tech support advised uninstalling unrelated video-editing software, which the reviewer considered an unreasonable workaround.
G2 reviewer reported being kicked out of assignments multiple times and not being able to reenter, particularly on Chromebooks.
G2 reviewer reported being kicked out of assignments multiple times and not being able to reenter, particularly on Chromebooks. Described LockDown Browser as the [user] of three secure …
Bridges et al.
Bridges et al. v. Respondus, Inc., Case No. 1:21-cv-01785 (N.D.
Honorlock's instructor blog ('How to Talk to a Student About Cheating') openly acknowledges scenarios where 'students may flat-out deny cheating, even when there's clear video evid…
Honorlock's instructor blog ('How to Talk to a Student [name]) openly acknowledges scenarios where 'students may flat-out deny cheating, even when there's clear video evidence,' framing all denials …
Veiga, et al.
Veiga, et al. v. Respondus Inc. settled for $6.25 million in BIPA class action.
G2 faculty reviewer reported the Review Priority indicator generates false positives requiring review of innocent student behavior, creating significant additional workload for ins…
G2 faculty reviewer reported the Review Priority indicator generates false positives requiring review of innocent student behavior, creating significant additional workload for instructors.
Second Trustpilot reviewer raised similar concerns about lack of transparent EULA and inability to control surveillance permissions during exams.
Second Trustpilot reviewer raised similar concerns about lack of transparent EULA and inability to control surveillance permissions during exams.
Trustpilot reviewer reported that no End User License Agreement (EULA) was presented at install, that there is no ability to revoke camera and microphone access, and questioned the…
Trustpilot reviewer reported that no End User License Agreement (EULA) was presented at install, that there is no ability to revoke camera and microphone access, and questioned the …
Capterra reviewer reported lots of bugs and glitches, an 'exam not saved' error, and described the software as 'very invasive for learners.'
Capterra reviewer reported lots of bugs and glitches, an 'exam not saved' error, and described the software as 'very invasive for learners.'
Capterra reviewer reported intermittent camera disconnect during Proctorio exams, treated as a flag despite student remaining at desk.
Capterra reviewer reported intermittent camera disconnect during Proctorio exams, treated as a flag despite student remaining at desk.
G2 reviewer reported Proctorio Chrome extension causing browser slowdowns and conflicts with other extensions, requiring uninstall of other extensions.
G2 reviewer reported Proctorio Chrome extension causing browser slowdowns and conflicts with other extensions, requiring uninstall of other extensions.
Capterra reviewer reported being unable to obtain refund despite missed exam due to software malfunction; institution and Respondus each pointed to the other.
Capterra reviewer reported being unable to obtain refund despite missed exam due to software malfunction; institution and Respondus each pointed to the other.
Multiple users report fail-to-launch errors when attempting to use LockDown Browser with Blackboard Ultra LMS.
Multiple users report fail-to-launch errors when attempting to use LockDown Browser with Blackboard Ultra LMS.
Capterra reviewer reported camera detection failures specific to integrated laptop webcams on certain Lenovo and Dell models.
Capterra reviewer reported camera detection failures specific to integrated laptop webcams on certain Lenovo and Dell models.