Reports
NYT/Kashmir Hill investigation revealed Honorlock uses Amazon Rekognition for facial detection.
NYT/Kashmir Hill investigation revealed Honorlock uses Amazon Rekognition for facial detection. Honorlock COO Brandon Smith confirmed AI flags suspicious if multiple faces detected or face disappears (e.g., when …
Respondus Support documentation acknowledges digital-signature install errors on macOS versions below 12 (Monterey).
Respondus Support documentation acknowledges digital-signature install errors on macOS versions below 12 ([name]).
FIU PantherNOW editorial documented false positives, accessibility/equity barriers, webcam costs ($45-100 average), and student government survey results showing students prefer in…
FIU PantherNOW editorial documented false positives, accessibility/equity barriers, webcam costs ($45-100 average), and student government survey results showing students prefer in-person exams over Honorlock-monitored exams.
Capterra reviewer reported secondary-monitor detection failures: students with dual monitors prevented from launching exam even after disconnecting second monitor.
Capterra reviewer reported secondary-monitor detection failures: students with dual monitors prevented from launching exam even after disconnecting second monitor.
Apple Discussions thread: User reported the camera light would flicker on/off during exams, raising concerns about whether monitoring was active intermittently or whether the app w…
Apple Discussions thread: User reported the camera light would flicker on/off during exams, raising concerns about whether monitoring was active intermittently or whether the app was buggy.
Multiple users report 'There is a problem with the LockDown Browser settings for this exam' Canvas/D2L error preventing exam launch and requiring instructor intervention.
Multiple users report 'There is a problem with the LockDown Browser settings for this exam' Canvas/D2L error preventing exam launch and requiring instructor intervention.
Honorlock features 'Voice Detection' that converts spoken audio to text for instructor review, raising concerns about household conversations and ambient audio being captured.
Honorlock features 'Voice Detection' that converts spoken audio to text for instructor review, raising concerns about household conversations and ambient audio being captured.
Capterra reviewer described LockDown Browser as 'lots of bugs and glitches' with frequent 'exam not saved' errors, while acknowledging some institutional convenience.
Capterra reviewer described LockDown Browser as 'lots of bugs and glitches' with frequent 'exam not saved' errors, while acknowledging some institutional convenience.
Apple Discussions: M2 user reported same VM-detected false positive after macOS Sonoma update.
[name]: M2 user reported same VM-detected false positive after macOS Sonoma update.
Nova Law switched from Respondus to Honorlock; Honorlock instructions include bathroom-break prohibition similar to UT Dallas policy.
Nova Law switched from Respondus to Honorlock; Honorlock instructions include bathroom-break prohibition similar to UT Dallas policy.
FSU Honorlock instructor resources page documents the per-exam fee structure ($4.45/exam at FSU) being passed through to students.
FSU Honorlock instructor resources page documents the per-exam fee structure ($4.45/exam at FSU) being passed through to students.
UT Dallas Honorlock FAQ instructs students to 'Please use the bathroom prior to taking your exam' and prohibits leaving the camera view, effectively denying bathroom breaks during …
UT Dallas Honorlock FAQ instructs students to 'Please use the bathroom prior to taking your exam' and prohibits leaving the camera view, effectively denying bathroom breaks during exams.
Asselta Law blog (lawyer-marketing source describing real client patterns): Honorlock flags students for AI-detected behaviors, footage goes to instructor.
Asselta Law blog (lawyer-marketing source describing real client patterns): Honorlock flags students for AI-detected behaviors, footage goes to instructor. Outcomes range from warnings to failure of test/class to …
BBB consumer review of Honorlock: 'No one likes using Honorlock.
BBB consumer review of Honorlock: 'No one likes using Honorlock. Not only is it highly intrusive spyware it is spyware forced to be installed or else you can't …
Proctorio holds A+ BBB rating with 0 complaints and 0 reviews on file.
Proctorio holds A+ BBB rating with 0 complaints and 0 reviews on file. The A+ here reflects BBB's algorithm in the absence of complaint volume rather than consumer …
Trustpilot Proctorio page shows mixed reviews including 5-star vendor-friendly testimonials and harsh negative reviews about browser glitches and lazy professor reliance on the too…
Trustpilot Proctorio page shows mixed reviews including 5-star vendor-friendly testimonials and harsh negative reviews about browser glitches and lazy professor reliance on the tool.
Apple Discussions thread 251660028: After a Respondus auto-update, the software permanently flagged the user's device as a virtual machine.
Apple Discussions thread 251660028: After a Respondus auto-update, the software permanently flagged the user's device as a virtual machine. Support response was 'Kindly use another device.'
Apple Discussions: M1 user reported VM-detected error preventing exam launch; required workaround configurations vendor would not document.
[name]: M1 user reported VM-detected error preventing exam launch; required workaround configurations vendor would not document.
Mac users on Apple Discussions report the LockDown Browser missing trackpad scrollbars, making it difficult to scroll through long exam questions on Apple devices.
Mac users on Apple Discussions report the LockDown Browser missing trackpad scrollbars, making it difficult to scroll through long exam questions on Apple devices.
App Store reviewer reported the app crashes immediately on launch on a recent iPad model.
App Store reviewer reported the app crashes immediately on launch on a recent iPad model.
Trustpilot reviewer reported professors 'ripping the questions from a bank at the end of a textbook' and Proctorio extension causing course glitches.
Trustpilot reviewer reported professors 'ripping the questions from a bank at the end of a textbook' and Proctorio extension causing course glitches.
BBB complaint about persistent issues with the iOS version of LockDown Browser when used with a third-party assessment platform over multiple years.
BBB complaint about persistent issues with the iOS version of LockDown Browser when used with a third-party assessment platform over multiple years. Respondus directed complainant to support but …
App Store reviewer reported camera disconnect during exam, treated as suspicious activity, exam flagged.
App Store reviewer reported camera disconnect during exam, treated as suspicious activity, exam flagged.
App Store reviewer expressed concern that LockDown Browser requires invasive iPad permissions and locks the device into the app, raising privacy concerns.
App Store reviewer expressed concern that LockDown Browser requires invasive iPad permissions and locks the device into the app, raising privacy concerns.