Reports
FALSE CHEATING FLAG – Student posted on r/UTS that they 'studied hard and still ended up flagged by ProctorU for something minor that had nothing to do with cheating.' UTS Business…
FALSE CHEATING FLAG – Student posted on r/UTS that they 'studied hard and still ended up flagged by ProctorU for something minor that had nothing to do with …
During exam, accidentally activated Siri on another device while moving it; Siri asked aloud if assistance was needed; not actually using device but worried about misconduct report
During exam, accidentally activated Siri on another device while moving it; Siri asked aloud if assistance was needed; not actually using device but worried about misconduct report
Student flagged by ProctorU for 'minor issue that had nothing to do with cheating'; ProctorU algorithm flagged looking away, paper sounds, or other innocuous behavior as suspicious…
Student flagged by ProctorU for 'minor issue that had nothing to do with cheating'; ProctorU algorithm flagged looking away, paper sounds, or other innocuous behavior as suspicious; potential …
Last two exams began almost an hour late; ProctorU blamed internet connection and laptop despite student having 32GB RAM, top-of-the-line processor, and reliable internet; shuffled…
Last two exams began almost an hour late; ProctorU blamed internet connection and laptop despite student having 32GB RAM, top-of-the-line processor, and reliable internet; shuffled between technicians who …
ProctorU insisted student remove empty shelves from wall; limited to one pen for scrap paper; waited 45 minutes for exam unlock; warned might fail for talking out of frustration; p…
ProctorU insisted student remove empty shelves from wall; limited to one pen for scrap paper; waited 45 minutes for exam unlock; warned might fail for talking out of …
Proctor accused student of cheating twice; instructed to retrieve phone from far behind to video surroundings; repeated after 10 minutes; accused of looking away while thinking (no…
Proctor accused student of cheating twice; instructed to retrieve phone from far behind to video surroundings; repeated after 10 minutes; accused of looking away while thinking (normal glance); …
Error regarding camera recording and connection to proctor.
Error regarding camera recording and connection to proctor. Verizon WiFi confirmed not the issue.
Camera recording error and connection problem with proctor.
Camera recording error and connection problem with proctor. Went through 7 different agents all taking control of computer and losing connection. 2 phone calls, online chat still unresolved.
RAM and internet speed tests failed despite good equipment.
RAM and internet speed tests failed despite good equipment. Technical support installed remote access software and disabled antivirus and Microsoft Defender.
Continuously told webcam wasn't working when it was.
Continuously told webcam wasn't working when it was. Spent an hour and a half wasting time getting disconnected.
ProctorU continuously said webcam wasn't working when it was.
ProctorU continuously said webcam wasn't working when it was. Spent an hour and a half with disconnections.
TECHNICAL/SYSTEM FAILURE (SYSTEMIC OUTCOME) – California Supreme Court was required to issue emergency remedies after approximately 5,600 bar exam candidates experienced ProctorU/M…
TECHNICAL/SYSTEM FAILURE (SYSTEMIC OUTCOME) – California Supreme Court was required to issue emergency remedies after approximately 5,600 bar exam candidates experienced ProctorU/Meazure platform failures during the February 25–26, …
Student reported that during their final exam, the ProctorU proctor took excessive time for setup, then claimed to 'lose connection' despite the student's equipment functioning pro…
Student reported that during their final exam, the ProctorU proctor took excessive time for setup, then claimed to 'lose connection' despite the student's equipment functioning properly.
Scheduled final exam; proctor took excessive time for setup then claimed lost connection despite everything working; proctor wouldn't communicate (mic was unmuted, student could he…
Scheduled final exam; proctor took excessive time for setup then claimed lost connection despite everything working; proctor wouldn't communicate (mic was unmuted, student could hear him); after lengthy …
Proctor took excessive time for setup; claimed lost connection despite everything working on student's end; refused to communicate (microphone unmuted but would not speak); transfe…
Proctor took excessive time for setup; claimed lost connection despite everything working on student's end; refused to communicate (microphone unmuted but would not speak); transferred between tech support …
Locked out of WGU exam for 'known security threat'; flagged application (Greenshot screenshot tool) as threat; extensive delays trying to connect; proctor unable to start exam
Locked out of WGU exam for 'known security threat'; flagged application (Greenshot screenshot tool) as threat; extensive delays trying to connect; proctor unable to start exam
Repeated disconnections during multiple university exams; refunds approved for technical issues; ProctorU then reported exams as uninvigilated and alleged intentional disconnection…
Repeated disconnections during multiple university exams; refunds approved for technical issues; ProctorU then reported exams as uninvigilated and alleged intentional disconnection with no evidence; no contact for clarification …
Experienced repeated disconnections and unstable monitoring during university exams.
Experienced repeated disconnections and unstable monitoring during university exams. Refund requests were approved.
Used ProctorU for a year.
Used ProctorU for a year. Always takes over an hour to begin a test due to technical problems on their end.
Had 35 questions in 75 minutes.
Had 35 questions in 75 minutes. 25 minutes in, screen kept pausing. Proctor sent message saying 'PLEASE SUBMIT NOW OR YOUR EXAM WILL BE VOIDED' even though 40 …
Had 35 questions in 75 minutes.
Had 35 questions in 75 minutes. 25 minutes in, screen kept pausing and had to press keys to resume. Proctor sent messages and called out via microphone.
Spent over 3 hours trying to complete final exam.
Spent over 3 hours trying to complete final exam. ProctorU kept redirecting to same page over and over.
Spent over 3 hours trying to complete a final exam.
Spent over 3 hours trying to complete a final exam. ProctorU kept redirecting to the same page over and over.
Used ProctorU 6-7 times.
Used ProctorU 6-7 times. Every single time delayed at minimum 1 hour.