Reports
App Store reviewer expressed concern that LockDown Browser requires invasive iPad permissions and locks the device into the app, raising privacy concerns.
App Store reviewer expressed concern that LockDown Browser requires invasive iPad permissions and locks the device into the app, raising privacy concerns.
Apple App Store review: Respondus failed to detect external webcam on Mac Mini setup; required built-in laptop camera, forcing student to switch devices.
Apple App Store review: Respondus failed to detect external webcam on Mac Mini setup; required built-in laptop camera, forcing student to switch devices.
App Store reviewer reported app would not launch on iPad despite multiple reinstalls.
App Store reviewer reported app would not launch on iPad despite multiple reinstalls. Lost grade weight.
Trustpilot reviewer (Zac) wrote: 'Professors or teachers who use this are just plain old lazy' and noted the full scope of monitoring is never elaborated to students.
Trustpilot reviewer ([name]) wrote: 'Professors or teachers who use this are just plain old lazy' and noted the full scope of monitoring is never elaborated to students.
BBB complaint alleging LockDown Browser is malware that made permanent changes to and damaged the complainant's computer.
BBB complaint alleging LockDown Browser is malware that made permanent changes to and damaged the complainant's computer. Complainant sought compensation.
Apple App Store review: iPad app's Guided Access mode displays grey shapes obscuring exam content; student unable to start exam.
Apple App Store review: iPad app's Guided Access mode displays grey shapes obscuring exam content; student unable to start exam.
App Store reviewer described being kicked off practice exam mid-test on iPad.
App Store reviewer described being kicked off practice exam mid-test on iPad. Exam content lost; required full device reset.
Apple App Store review: AP biology student reported being kicked off practice exam at question 47 of 60.
Apple App Store review: AP biology student reported being kicked off practice exam at question 47 of 60. iPad locked up requiring power+home reset.
BBB consumer complaint stating: 'I have missed an exam thanks to this software and have yet to get any real beneficial help.
BBB consumer complaint stating: 'I have missed an exam thanks to this software and have yet to get any real beneficial help. I will be reporting this to …
Asselta Law blog documents UF Honorlock cases: students flagged for adjusting position, looking away briefly, or roommates walking by despite following all protocols.
Asselta Law blog documents UF Honorlock cases: students flagged for adjusting position, looking away briefly, or roommates walking by despite following all protocols. AI-driven monitoring tracks eye movement, …
Proctorio Chrome extension blocks installation on non-Chrome and non-Edge browsers, excluding Linux users using Firefox-only environments and Mac users on alternative browsers.
Proctorio Chrome extension blocks installation on non-Chrome and non-Edge browsers, excluding Linux users using Firefox-only environments and Mac users on alternative browsers.
Honorlock's full-screen Chrome extension cannot be limited to testing-only sites, meaning students must install browser-level surveillance that persists outside exam contexts.
Honorlock's full-screen Chrome extension cannot be limited to testing-only sites, meaning students must install browser-level surveillance that persists outside exam contexts.
Multiple students report Honorlock requires expensive external webcams to be purchased (typical cost $45-100), creating financial barriers documented in FIU PantherNOW editorial.
Multiple students report Honorlock requires expensive external webcams to be purchased (typical cost $45-100), creating financial barriers documented in FIU PantherNOW editorial.
Press Bolt News documented universities ending Proctorio use following student outcry across multiple campuses, including UIUC and others.
Press Bolt News documented universities ending Proctorio use following student outcry across multiple campuses, including UIUC and others.
Respondus reports 'hundreds of millions' of online examinations taken each year using LockDown Browser.
Respondus reports 'hundreds of millions' of online examinations taken each year using LockDown Browser. Used by thousands of educational institutions, integrated with Canvas, Schoology, Blackboard, Brightspace, and Moodle, …
Honorlock administered approximately 9 million exams in 2021.
Honorlock administered approximately 9 million exams in 2021. Charges roughly $5/test or $10/student/course.
Proctorio moderated more than 20 million exams in 2020, serving more than 1,000 schools and organizations in 170 countries (Vice/Motherboard).
Proctorio moderated more than 20 million exams in 2020, serving more than 1,000 schools and organizations in 170 countries (Vice/Motherboard). Scale of concerns therefore impacts millions of students …
Honorlock holds patent US 9881516B1 describing question-watermarking and decoy 'honeypot' websites that detect students searching for exam answers online.
Honorlock holds patent US 9881516B1 describing question-watermarking and decoy [user] websites that detect students searching for exam answers online. ASU State Press identified mismatches between Honorlock's privacy claims …
Auraria Library blog post documenting Shea Swauger's expert opinion that online test proctoring is biased against students of color, students with disabilities, and economically di…
Auraria Library blog post documenting Shea Swauger's expert opinion that online test proctoring is biased against students of color, students with disabilities, and economically disadvantaged students.
BYU Daily Universe reporting on student struggles with online proctoring systems, including Honorlock and other vendors.
BYU Daily Universe reporting on student struggles with online proctoring systems, including Honorlock and other vendors. Multiple students described intimidation, anxiety, and hardware compatibility issues.
Apple Discussions thread 255864629: User reported that on a MacBook Pro M4 Pro, Respondus LockDown Browser repeatedly returns 'Virtual Machine detected' error, blocking exam launch…
Apple Discussions thread 255864629: User reported that on a MacBook Pro M4 Pro, Respondus LockDown Browser repeatedly returns 'Virtual Machine detected' error, blocking exam launch even though no …
Proctorio Inc.
Proctorio Inc. v. Linkletter (B.C.
I've been trying since 9:50 this morning and it won't let us into the exam.
I've been trying since 9:50 this morning and it won't let us into the exam. I can get into proctor u and do everything I need to but …
Its a nightmare to get rescheduled for a exam.
Its a nightmare to get rescheduled for a exam. It took a month for them to reschedule mine